Get in touch

Domestic Customers – Energy, Telephony, Broadband and Mobile

Are you ready to talk to someone about the benefits of a free review?

Are you about to move house?

Do  you have a problem with your current supplier?  In which case is dispute resolution the  next step for you?   Where do you stand in your situation?

Are you worried because your bills are going up, but your earnings or pension is not helping you afford your heating, mobile, telephone or internet?

Do you want make the  right choices and take control of your bills?

We have a team of specialist utility advisers ready to help you.  Our general services are free, the dispute resolution involves a small cost and  is on a case by case basis.   Some people just need one phone call – using the jargon of the industry we can get things sorted for you.   Others have a more complex, long standing issue, so we will  give that the full attention  it deserves.

Just call The Shrink:-   Pamela Hatswell  m. 07971 675 120                                           landline/VOIP:- 01582 344984 (available when I am in the office)

Pamela will also help people moving house and assist with dispute resolution

Veronica Cooper-Hanson will help new potential customers who want a quote or price comparison &  those who need advice to manage their monthly utility bills

Paul Hughes will help people considering buy to let opportunities

Martin Kerslake will advise people thinking about heat source pumps and Government grants for insulation.

If you prefer us to call you send a text or email  with a brief note about your situation.

More Info

Your privacy is paramount and we observe all rules applicable in the UK and this industry which is regulated by Ofcom and Ofgem.

Pamela has a background in personnel and finance working both abroad and in the UK. Veronica has a coaching and an academic teaching background and has recently moved from Hertfordshire to Essex.  Martin, based near Cambridge,  has a background in consultancy in low carbon and sustainable energy sectors.

We offer a free bill review for both business and domestic customers who would like to know if there is a way to shrink their bills.

With connections in Hertfordshire, and based in North East Essex and Cambridgeshire and a growing team around the UK, we work remotely with businesses throughout the UK.


Veronica specialises in working with SME and NFP organisations.  She has worked as a coach, mentor, trainer and consultant within the small business and not-for-profit communities for the last 15 years.  She is a part time Business School lecturer in Strategy & HRM.

Veronica says “my passion is facilitating individuals and organisations to pro-actively take control, creating results with real impact.”
Veronica has now combined her professional background, expertise and passion to help organisations maximise their resources in this challenging environment.

Pamela Hatswell has a background in personnel and finance. She has been working as a Utilities Consultant since 2009, both for domestic and business customers.

Martin Kerslake
Martin Kerslake – the heat pump expert!