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Support@shrinkourbills.co.uk – helping you shrink your bills
Are you annoyed by calls asking you to switch energy companies?
Scottish Power are being particularly active at the moment in this area both cold calling and ringing people up to ask them to consider changing suppliers before the price rises at the beginning of October. Ask the caller to identify themselves and write down their name and a number to call them back. Is the person calling working for one company?
Do you have some information about your current tariff? Because if you are you in contract with exit fees to pay then there is no concern over the price rises in October and it is better to stay where you are than pay on average £25 for each electricity and gas to leave?
Don’t agree to a contract over the phone – you may not have heard all the information you need to know and there may be hidden costs.
A verbal contract made over the phone is considered the same as physically signing a contract. However you can ask for a transcript of your call if you have any issues about what the company say was agreed.
You should take this opportunity to learn as much about the offer as possible. That means asking about the contract length, your right to cancel, and about any termination fees which can be shockingly high.
Unfortunately, it can be difficult to put a complete end to cold calling for energy salespeople, but there are a few things you can do to alleviate the nuisance.
The easiest step is to register with the Telephone Preference Service (TPS), which is free to sign up to. The TPS will put you on a ‘do not call’ list, essentially banning UK companies from cold calling you. When you receive a call, remind the caller you are registered with TPS and ask them to remove you from their sales list. If it is a UK company they can be fined if they ignore your request.
If you continue to be bothered by sales calls, it may be time to report the company that is calling you to the TPS or Ofcom, both of which will try to take action.
IT DOES NOT ALWAYS PAY TO STAY
If you are not in a fixed price contract you have opportunities to change your energy supplier – especially when they put their prices up. You can move to an alternative company or re-negotiate with your existing supplier. The worst thing is to do nothing. People on the standard domestic tariff for their home energy are actually subsidising the offers made to attract new customers. Ready to switch? Then contact me about what is right for you.
With over 50 energy companies and 14 regions there is a great deal to consider. What is right for you? Do you spend a lot of time at home or do you travel to work? Have you got a family that means the washing machine is on a lot or are you living on your own? Do you want to support companies that offer green and renewable energy? Do you need a paper bill? Are you paying by direct debit or do you have a prepayment meter?
The comparison sites on line are paid a commission for their recommendations. They are a place to start, but not all companies use the sites and you might prefer to talk to someone. That is what we are here for – personal service.
How does your smart meter work?
You may find all this boring, confusing, and you would much rather spend your time doing things you enjoy, so why not let someone take the hassle away – that’s us of course. Please click here
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