Will it affect your business if the Integrated Services Digital Network (ISDN) is no longer available? The decision to switch off the system will soon have an impact on new businesses with less than two years until customers will experience a phasing out period in 2020.
Since the telecommunications company announced that it was planning to stop the sale of ISDN lines in 2015, many businesses have subsequently switched telephone network circuits in search for other IP-based communication systems. The proverbial plug is set to be pulled in 2025 for a complete switch-off. However, BT has a crucial role to play helping customers with the transition towards IP alternatives and a positive future outcome.
The current system works by allowing the digital transmission of voice, video and other services simultaneously. This works in tandem using the traditional Public Switched Telephone Network (PSTN), primarily set up for analog landline voice communication.
Nevertheless, it has come to the attention of the hierarchy at BT that these systems are increasingly past their sell by date. In addition, the associated maintenance and running costs probably don’t come cheap – after all, these lines are still essentially the same in setup and design as the original phone lines of a bygone era. As we all know, technology has changed over the decades, calling for a much needed improvement despite the updates these systems have had in this time.
If you’re an existing business owner with an ISDN connection still in use, then it’s worth considering the next steps, otherwise you might still be hanging onto a line with nobody on the other end…
First of all, it may seem 2025 is a lifetime away. But, fail to prepare, prepare to fail, so act now and don’t take the risk.
Instead find out when your contract is up for renewal – this will give you an insight into when you can join the switching over process. Do you know what the exit fee might be if you want to leave early?
Another idea may be to switch to cloud telephony services when you are released from your current contracts – this could save you a great deal of money and time in the long run.
Cloud telephony (also known as hosted telephony) refers specifically to voice services and more specifically the replacement of conventional business telephone equipment, such as a Private branch exchange (PBX), with third-party Voice over Internet Protocol (VoIP) service.
Cloud telephony can potentially be a revelation for you and your business communications in so many ways, for one it significantly reduces your business phone line and contract bills, as there are no lines to rent only very modest costs with some providers offering month by month services rather than contracts – you can then integrate new users and clients onto your new system.
Whether you’re an existing business or thinking of starting up your own company, planning the right solution for your telecommunications will make a difference in cost and efficiency.
Perhaps you’re a small business owner who is worried about the current situation, or perhaps you would like to find out more information regarding it?
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